Frequently Asked Questions

Find quick answers to the most common questions about our products, services, shipping, returns, and more.

General FAQ

Our General FAQ section provides clear and concise answers to common questions about our services, policies, and features, helping you find the information you need quickly and easily

Our Retailer Search provides you the flexibility to search for your nearest retailer based on your postal code.

We are a B2B company selling to distributors, importers, retailers and e-commerce specialists. If you are looking for a partnership, please Contact Us.

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You can search or browse through the related industry by application to have an overview of our entire assortment. If you still are having trouble to choose, use our product finder.

No. Follow the instructions provided with the torch. If you have never used a blowtorch before, we recommend you to start with a hand-held torch to get the feel of it before moving on to a torch system.

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Liquefied Petroleum Gas FAQ

Find answers to common questions relating to our gas cartridges and cylinders (LPG).

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Propane Hoses FAQ

Find answers to common questions relating to our propane hoses.

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Pressure Regulation Devices

Find answers to common questions relating to our pressure regulation devices.

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Terminology

Find answers to technical terms relating to all our products.

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